Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. Effective date:1/10/2026
1. Information We Collect When you use our website, we may collect the following information: • Name • Email address • Phone number • Billing and shipping address • Payment information (processed securely through our payment partners; we do not store your card details) • Order history • IP address, browser type, and device information • Information collected through cookies and similar technologies
2. How We Use Your Information We use your information to: • Process and deliver your orders • Communicate order confirmations and shipping updates • Respond to customer service enquiries • Improve our website and customer experience • Send promotional emails or newsletters (only if you have opted in) • Prevent fraud and ensure website security • Comply with legal obligations
3. Sharing of Information We do not sell or rent your personal information. We may share your information only with trusted third parties, including: • Payment gateway providers • Shipping and logistics partners • Website hosting and technology service providers • Government or regulatory authorities when required by law These partners are required to protect your information and use it only for the services they provide.
4. Cookies Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic, and help us understand how visitors use our website. You can disable cookies through your browser settings, although some website features may not function properly.
5. Data Security We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure. While we strive to safeguard your data, no method of transmission over the internet is completely secure.
6. Your Rights You may request to: • Access your personal information • Correct inaccurate information • Update your contact details • Request deletion of your personal data, subject to legal or business record-keeping requirements • Withdraw consent for marketing communications at any time
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date
9.Marketing Communications
If you choose to receive marketing communications from us, we may send you information about new collections, launches, offers, or other HZRATT updates.
You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.
10.Cookies & Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your browsing experience.
Third-party services used on our website may also use cookies or similar technologies in accordance with their own policies.
You can manage certain cookie preferences through your browser settings or any cookie controls provided on our website.
11.Shopify
Our online store may be hosted and operated using Shopify. Shopify and its service providers may process information in connection with your use of our online store.
Your information may therefore be subject to Shopify’s own privacy practices in addition to this Privacy Policy.
HZRATT hzrattbyhiba@gmail.com +919207367637 Hilite residency, third tower, Calicut,673014.
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