Terms and Conditions


Last Updated: 1-10-2026

Welcome to HZRATT. These Terms & Conditions govern your use of the HZRATT website and your purchase of products from us. By accessing our website or placing an order, you agree to these terms.

 1.⁠ ⁠About HZRATT

HZRATT is a fashion brand offering women’s clothing, including oversized shirts and related products.

Throughout this website, the terms “HZRATT,” “we,” “us,” and “our” refer to HZRATT. The terms “you” and “customer” refer to the person using our website or purchasing our products.

 2.⁠ ⁠Products & Product Information

We make every effort to display our products, colours, sizes, measurements, and descriptions as accurately as possible.

However:

•⁠  ⁠Colours may appear slightly different depending on your screen or device.
•⁠  ⁠Minor variations may occur due to fabric, printing, washing, or manufacturing processes.
•⁠  ⁠Product measurements may have a small manufacturing tolerance.
•⁠  ⁠Product images may include styling elements that are not included with the product.

We reserve the right to correct errors, update product information, and modify or discontinue products without prior notice.

 3.⁠ ⁠Pricing

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change prices at any time without prior notice. The price applicable to your order will be the price displayed at the time the order is placed.

Any applicable taxes, shipping charges, or other fees will be displayed during checkout where applicable.

 4.⁠ ⁠Orders

When you place an order, you are making an offer to purchase the selected products.

An order is considered accepted once we confirm the order.

We reserve the right to cancel or refuse an order in circumstances including:

•⁠  ⁠Product availability issues
•⁠  ⁠Incorrect pricing or product information
•⁠  ⁠Suspected fraudulent or unauthorised transactions
•⁠  ⁠Incorrect or incomplete customer information
•⁠  ⁠Circumstances beyond our reasonable control

If we cancel an order for which payment has already been received, the applicable amount will be refunded to the original payment method, subject to our Refund & Return Policy.

 5.⁠ ⁠Payments

Payments must be completed through the payment methods available on our website.

You agree to provide accurate billing and payment information.

HZRATT does not store complete credit or debit card details on its own servers. Payments may be processed through third-party payment service providers, whose terms and privacy policies may also apply.

 6.⁠ ⁠Shipping & Delivery

We aim to dispatch orders within the timeframe stated on our website or at checkout.

Delivery times may vary depending on the destination, courier service, weather, holidays, logistical circumstances, and other factors outside our control.

Once an order has been handed over to the courier, delays caused by the courier or circumstances beyond our reasonable control may not be the responsibility of HZRATT.

Please ensure that your shipping address and contact information are accurate before placing your order.

 7.⁠ ⁠Returns & Exchanges

Returns, exchanges, cancellations, and refunds are subject to our Refund & Return Policy.

Please review that policy before placing an order.

Products returned must meet the eligibility requirements stated in our Refund & Return Policy.

 8.⁠ ⁠Intellectual Property

All content appearing on the HZRATT website, including but not limited to:

•⁠  ⁠Brand name and logo
•⁠  ⁠Product photographs
•⁠  ⁠Product descriptions
•⁠  ⁠Graphics
•⁠  ⁠Website design
•⁠  ⁠Text
•⁠  ⁠Videos
•⁠  ⁠Illustrations

is owned by or licensed to HZRATT and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, or commercially use our content without our prior written permission.

 9.⁠ ⁠Website Use

You agree not to:

•⁠  ⁠Use the website for unlawful purposes.
•⁠  ⁠Attempt to gain unauthorised access to the website or its systems.
•⁠  ⁠Introduce viruses, malware, or other harmful material.
•⁠  ⁠Use automated systems to scrape or collect website content without permission.
•⁠  ⁠Provide false or misleading information.
•⁠  ⁠Interfere with the operation or security of the website.

10.⁠ ⁠Third-Party Services & Links

Our website may use third-party services such as payment gateways, delivery partners, analytics providers, social-media services, or other technology providers.

We may also provide links to third-party websites.

HZRATT is not responsible for the content, policies, security, or practices of third-party websites or services.

11.⁠ ⁠Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons.

12.⁠ ⁠Limitation of Liability

To the extent permitted by applicable law, HZRATT shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or liability that cannot legally be excluded under applicable law.

13.⁠ ⁠Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page with the revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by law.

14.⁠ ⁠Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in India, with the specific jurisdiction to be determined in accordance with applicable law.

15.⁠ ⁠Contact Us

For questions regarding these Terms & Conditions, please contact us:

HZRATT
Email: hzrattbyhiba@gmail.com
WhatsApp: +919207367637
Address: Hilite residency, third tower, Calicut, 673014.